Dealing with difficult people.

#UKMedlibs chat on Tuesday 21st March at 8pm.

Building on the more general themes of previous #ukmedlibs chats of work resolutions and productivity, we now take a look at the theme of difficult people.

There is no doubt that we find difficult people in all walks of life, whether at home, at school, while shopping, or at work.  When it comes to meeting them at work, they could be library users, colleagues (in the library and outside), managers, or vendors.  So we’d like you to consider the following questions:

NB: speak in general terms please, no names mentioned please as twitter is a public forum

  1. Have you come across difficult people at work? How does it affect the workplace?
  2. Can you give an example of a situation with a difficult person and how you handled it?
  3. How can you support your colleagues if the difficult person is a team member?
  4. Do you have any tips for dealing with that difficult person in a training session?
  5. How do you deal with difficult library users?
  6. What advice would you offer someone dealing with a difficult person for the first time?
  7. Is this something that training should be offered in?

Just one word of caution…if you don’t come across difficult people….perhaps you ARE the difficult person (tongue firmly in cheek!)

Pen, paper, music, biscuits and coffee: transcript, analytics and resources from last night’s productivity chat

The transcript and analytics of last night’s chat about productivity techniques are now available.

As there were a number of techniques, apps and resources mentioned, we’ve extracted them from the transcript and list them below, in the order they were mentioned:

Also mentioned: pen, paper, music, biscuits and coffee

What are you using? – Productivity apps and tools for time management

#ukmedlibs chat February 21st February 2017 8pm

Last month we talked about our New Year’s resolutions and the resounding response seemed to be linked to increased productivity. Which led to the question, how? With added roles, tasks and projects how do you keep on top of it all? Let your colleagues in to your secrets…

  1. What is your one top tip to being productive?
  2. Are you using any tools to keep on top of it all or to support productivity?
  3. Any apps you want to recommend?
  4. Procrastination, the scourge of productivity. How do you stave it off?
  5. Do you feel you manage your time efficiently?
  6. What are your top time management tips?

Join us at 8pm on Twitter on Tuesday 21st February using the hashtag #ukmedlibs

Transcript and analytics of January’s chat: new year resolutions

Thanks to everyone who participated in last night’s chat on new year resolutions. The transcript and analytics are now available.

The February chat will take place at 8pm on Tuesday 21st February and will be on productivity tools and time management: the topic came up in last night’s chat, and was popular. We have an idea for April’s chat. If anyone has suggestions for March, do contact us, either on Twitter or by e-mail to

What’s your new year’s resolution? #ukmedlibs chat – Tuesday 17th January 8pm

New Year, new you? Or new priorities for your service or career?

Let’s kick off 2017 with a chat about what we are aiming to do this year professionally. Are you trying to quit a bad work habit? Or perhaps you are trying to get yourself in to a good work habit? Maybe you need to get a piece of work you’ve been putting off done  or have a project to get off the ground? Let us know what you are planning for this year and share good ideas and advice with your colleagues.

  1. What is your work New Year’s resolution?
  2. What have you been putting off that you’re determined to get done this year?
  3. What good work habits are you putting in place this year?
  4. What old work habits are you working towards getting rid of?
  5. Do you have a project you’re starting this year?
  6. What will you do this towards your CPD (Continuing Professional Development) this year?
  7. What does 2017 look like for your service? Sum it up in three words.


Join us at 8pm on Tuesday 17th January using the hashtag #ukmedlibs

Transcript of our festive chat

The transcript of last night’s festive chat is now available on Symplur, as are the statistics.

It was great to chat with you all, we certainly caught the attention of a few people!

We look forward to chatting with you again in 2017 – do let us have your suggestions for chat topics, we are always looking for more ideas – just contact us via Twitter on @ukmedlibs, or any one of three volunteers – Tom Roper, Holly Case, or Sam Burgess.

Have a very Merry Christmas and a Happy New year.

Annual Festive #UKMedlibs chat

The annual tradition is nearly upon us, no, not Christmas, Winterval, Hannukah, Solstice, or whatever you choose to call it, but the festive edition of #UKMedlibs.

Join us for the second year running (ok, so it’s a young tradition!) at 8pm on Tuesday 20th December as we explore the more amusing and unusual articles out there.

If you need inspiration, you need look no further than the Christmas editions of the BMJ or even at last year’s #UKMedlibs blog post or the transcript of the chat we had last year.

There are no questions for the chat, just come along with the strangest article you  have ever found, whether it made your laugh or raise your eyebrows!

Grab a mulled wine and a mince pie and join us for a chat – you never know, you might just find the perfect article to use for your critical appraisal teaching!

Website for the #ukmedlibs Twitter chats