All posts by samanthaburgess2015

Health Information Week – chat with #ukmedlibs on Tuesday 19th June.

Health Information Week is a campaign to promote the use of good quality health resources that are readily available to patients and the public. The audiences for HIW are: patients and members of the public; partners who make HIW possible, such as libraries and voluntary organisations; and senior stakeholders who need to be aware of the activity. The HIW campaign aims to encourage partnership working across sectors and benefit all staff and the public by raising awareness of good quality health resources available to them.

As part of the HEE/CILIP Leadership Development programme our project group identified best practice and developed a toolkit from previous campaigns to help support HIW in 2018 and beyond.

Have you taken part in HIW in past years? Do you have plans for 2018 and beyond? This #ukmedlibs chat is your opportunity to share your experiences and learn from others.

The questions for this chat are:

  1. Have you ever taken part in HIW activities?
  2. Do you have plans for HIW2018?
  3. Are you aware of the HIW2018 toolkit?
  4. Have you used the toolkit to help plan your activities?
  5. What benefits have you found from participating in HIW?
  6. What difficulties have you encountered from participating in HIW?
  7. Who are your best partners?
  8. What has surprised you through participating in HIW?
  9. Do you evaluate HIW – how?

Find out what was said during the TEL #ukmedlibs

Last night’s #ukmedlibs chat on TEL (Technology Enhanced Learning) gave me (@samanthaclare) lots of food for thought.  If you’d like to know what was said then take a look at the transcript and see what the analytics say about the chat.

Thanks to all those that contributed, watch out for details of the next chat which will cover Health Information Week at 8pm on Tuesday 19th June.

TEL (Technology Enhanced Learning) and what it means to the #ukmedlibs community. Discuss on Tuesday 15th May!

Technology-enhanced learning

Technology-enhanced learning is increasingly a part of the health library’s activities. This might be anything from providing workstations for colleagues to complete elearning through to managing learning platforms and creating elearning content. Many of these activities align well with our existing services and skills. But what are the pros and cons? How does this impact on your service and your professional skill set? How can technology-enhanced learning support information literacy?


  1. What’s your current involvement with delivering or supporting technology-enhanced learning?
  2. What are the synergies between LKS and TEL?
  3. How can libraries support teachers and trainers to bring technology into their sessions in a meaningful way?
  4. What challenges do you anticipate (or experience) when turning face-to-face training into elearning?
  5. What TEL do you use to support information literacy and what additional resources would you like to see?
  6. Do you support your colleagues with their general digital literacy and what impact does this have on them and your service?
  7.  What professional development and support do you need to help you deliver TEL?

Join us at 8pm on Tuesday 15th May for a hearty discussion.

Catch up on the #ukmedlibs statistics chat.

Thank you very much to those stalwarts that turned up for the recent #ukmedlibs chat on statistics.  Very special thanks must go to Louise Levitt (@louisewann) and Lauren Smith (@walkyouhome) as they contributed to the conversation whilst surrounded by the project team!! If anyone else was lurking we’d love to know why you didn’t join in?  Did we not promote the session sufficiently, was it poor timing, was it a scary subject?

In any case, the transcript and analytics of the chat are now available on symplur.

Our next chat on 15th May (it sounds early but that’s the third Tuesday of the month!) will focus on technology enhanced learning – questions and topic yet to be decided.

As ever, we’d like to know what you want to talk about – do drop us a line either via email or on twitter – tell us what you like to chat about with colleagues.

Statistics: what are we collecting and what for?! Join us for #ukmedlibs on 17th April.

Statistics! Yes, that dreaded word; and yet….they matter, they have the power to prove and disprove certain elements of our work.  To provide the evidence we need around resources, funding, and activities.  They provide a snapshot of your services at a particular point in time.

But, do you feel that you know what to collect or what to do with the data once collected?  Do you find statistics valuable or a waste of time?  Do you have an example of how statistics have made the case for you and changed things?

This #ukmedlibs chat is your opportunity to contribute to the work of the statistics project group that was formed as part of this year’s HEE/CILIP leadership course.

 The questions for this chat are:

  1. Do you know what statistics are collected on a national basis?
  2. What do you think about the national statistics returns and the data collected?
  3. What local statistics that aren’t included in the national statistics return do you collect?
  4. How do you use your locally collected statistics?
  5. Think back to a time when you have used statistics in an impactful way. What did you do and how did it work out?
  6. What changes would you like to see made to the national statistics process to support you and your library service in the future?
  7. What resources or skills would further enable you to collect local statistics?
  8. Have we missed anything important?
  9.  Of everything we’ve discussed, what is the most important aspect to you?

Come and chat with us at 8pm on Tuesday 17th March.  (one caveat – this chat is likely to have more relevance to NHS library managers, but do offer your opinion as all are welcome!)

The #ukmedlibs chat on repositories – the transcript and analytics.

Another fascinating #ukmedlibs chat was had by 28 tweeters with 214 tweets (I am sure we said more than that!) with a reach of 82.5 thousand impressions.  At the very least I was impressed with the content covered and the level of expertise out there.  I am sure that there will be a few follow up emails today as people find out details!

The analytics are available on symplur here, and the transcript is here!

The next chat will be on Tuesday 20th February and at the moment we think that we will be covering professional ethics.  If you have any ideas for future chats please do contact us either via twitter or by email (  Alternatively you can contact any one of us – Sam Burgess, Tom Roper, or Holly Case Wyatt.

Join #ukmedlibs on 16th January to discuss institutional repositories.

Following a recent HEE Leadership Course Project looking at Institutional Repositories, a toolkit was created and continues to be developed on the KfH Blog.

Have you created an institutional repository for your organisation or worked with partners to do so?  Are you interested in working in this area of Knowledge Management to support your organisation?

If so why not join us for this twitter chat in which we will explore the following questions:….

Our questions:

    1. What is your definition of a repository?
    2. What are the potential benefits to the organisation of having a repository?
    3. How would you use a repository in your organisation i.e. what materials would you include?
    4. Which options are you using or have you looked at? Dedicated solution, free solution or adapt something you already have?
    5. What are the barriers to implementing a repository ?/What would help you to implement?
    6. How would you promote it to staff in the organisation?

Join us at 8pm on Tuesday 16th January for the first #ukmedlibs chat of 2018.

The DNA #ukmedlibs transcript and analytics.

Thank you to all those that took part in last night’s #ukmedlibs chat, and also to those that have picked up the conversation this morning and are still talking about it!  It is clear that our Development Needs Analysis report is important to us as our career development matters to us.

If you have yet to see the report yourself, you can find it on the KfH website.
By the way – it is worth signing up for alerts to the KfH website – that way you’ll know what the hot topics are!

The transcript of the chat is available here – click!

The analytics of the chat are available here –  click!

Our next chat will be our Christmas one on the 19th December – the content is yet to be decided so if you have any ideas, please do contact us via @ukmedlibs or by email at

Transcript/Analytics from 21st March

The #ukmedlibs chat on ‘difficult people’ was an interesting one, I have a feeling that we were only just getting warmed up when the time came to say goodbye.

Clearly there is some need to identify what a ‘difficult person’ or ‘difficult people’ might be.  But we were also reminded that, generally speaking, people do not deliberately set out to be difficult and may perhaps be having a bad day themselves.

If you’d like to find out more about was covered, the transcript is available here, along with the statistical analysis.

Do you have a topic that you’d like to discuss with your fellow librarians/information providers/knowledge specialists – what’s in a title!? Come and tell us what you’d like to talk about.

Dealing with difficult people.

#UKMedlibs chat on Tuesday 21st March at 8pm.

Building on the more general themes of previous #ukmedlibs chats of work resolutions and productivity, we now take a look at the theme of difficult people.

There is no doubt that we find difficult people in all walks of life, whether at home, at school, while shopping, or at work.  When it comes to meeting them at work, they could be library users, colleagues (in the library and outside), managers, or vendors.  So we’d like you to consider the following questions:

NB: speak in general terms please, no names mentioned please as twitter is a public forum

  1. Have you come across difficult people at work? How does it affect the workplace?
  2. Can you give an example of a situation with a difficult person and how you handled it?
  3. How can you support your colleagues if the difficult person is a team member?
  4. Do you have any tips for dealing with that difficult person in a training session?
  5. How do you deal with difficult library users?
  6. What advice would you offer someone dealing with a difficult person for the first time?
  7. Is this something that training should be offered in?

Just one word of caution…if you don’t come across difficult people….perhaps you ARE the difficult person (tongue firmly in cheek!)