Transcript and analytics for the library quality assurance chat.

As ever – thank you to our participants (all 36 of you) of last night’s #ukmedlibs chat, the chat was most stimulating – I  know that a few of you were first time participants and had trouble keeping up with the speed of conversation – well done for  hanging in there!

You can now peruse the conversation at your leisure by going through the symplur transcript or investigating the analytics to see  who tweeted the most, or who had the greatest reach.  Of course, the #ukmedlibs hashtag itself is still available on twitter if you would rather take a look back at the chat that way.

Our next chat, on Tuesday 15th November, will cover ‘summarising and synthesising evidence” with Alison McLaren from Surrey and Sussex facilitating the chat for us.  The questions for the session will appear on the blog before then.

Assessing the quality of our library services.

The next #UKmedlibs chat is on Tuesday 18th October at our usual time of 8pm where we will be focusing on the LQAF and library quality standards.  This is a particularly UK-centric discussion topic, so I apologise to those that don’t know what LQAF stands for – it stands for Library Quality Assurance Framework, and is an annual process whereby NHS (and some academic) library staff self-assess their libraries against an agreed set of criteria. However, if you run your own quality assessments in your libraries we would love to hear from you too as we’d like to know what we could do better so do join in and tell us how you support quality assurance processes in your library.

In any case I am sure we could hear the multitude of sighs of relief from around the country towards the end of the summer as the last t was crossed, and the last I dotted on this year’s annual LQAF return. I even admit to completing two (!) this year – one at my old job before I left and one at my new job just after I started, now that’s persistence (or foolishness) for you!

The quality of our healthcare libraries remains an important topic and so another K4H Task and Finish group has popped up as we attempt to redefine quality standards  and develop a new evaluation framework for NHS funded libraries (particularly as so many other things are changing as a result of Knowledge for Health).

So, the questions for this topic are:

1)    What do you think quality assurance is – how do you define quality?

2)    How does your LQAF or quality assurance process get completed? – by the library manager, another individual, or the whole team – why?

3)    Do you find the LQAF a useful tool for measuring library quality?

4)    What impact does your quality assurance process have on your library services?

5)    Has measuring quality helped improve on your library services? – e.g. cost effectiveness, working with other LKS

6)    Has the LQAF motivated you to widen your service offer?

7)    Does having a quality assurance process encourage you to reach new clients?

8)    Has the LQAF provided impetus to embed your library services deeper in organisation?

9)    An evaluation/quality framework would be even better if……

Do come along – we want to reflect on the current process but are also very keen to explore how other healthcare libraries determine that they run a quality service so please don’t assume that you can’t contribute if you don’t use the LQAF because I am sure that we have much to learn from you.

Coming soon, to a #ukmedlibs twitter chat near you

With three chats to go, it might be helpful to outline the #ukmedlibs chat calendar for the remainder of the year.
18 October: quality assurance in health libraries: to LQAF and beyond, led by Sam Burgess and Dominic Gilroy
15 November: synthesising and summarising.
20 December: our now traditional- well, we’ve done it once- light-hearted look at curiousities from the biomedical literature. Think Christmas BMJ, only more so.

All chats start at 8 pm.

In 2017, we’ve had some interest in a chat on cataloguing and acquisitions and we’ll be meeting in December to map out a programme for the whole year. If you have an idea and would like to help lead a chat, get in touch: e-mail us at or tweet us @ukmedlibs. We can provide support if you’ve never led a twitter chat before.

Transcript and analytics for our #hlg2016 chat

Thanks to everyone (36 of you) who took part in our postcard from Scarborough chat last night. The transcript and analytics are now available from Symplur.

Next month’s chat takes place at 8pm on Tuesday 18 October, and will be led by Sam Burgess on the theme value and impact, particularly LQAF, the Library Quality Assurance Framework used by NHS libraries in England.

. Questions will be posted here before the chat.

A post card from Scarborough

Our September #ukmedlibs chat will take as its theme the 2016 HLG conference,, to be held in Scarborough from 15-16 September.

Whether you were lucky enough to be there, and want to reflect further on the issues raised by the papers you heard, or ideas sparked by networking, or you couldn’t go and want to know more, do come along at 8pm on Tuesday 20 September. It’s the next best thing to being there.

Follow the HLG conference as it happens with the hashtag #HLG2016 and follow us with #ukmedlibs

Questions for discussion;

  1. Those in attendance, was it a good HLG conference in your opinion?
  2. Were there any messages from our key note speakers which stuck out to you?
  3. Which sessions gave you the most food for thought?
  4. If you weren’t in attendance, which sessions looked the most of interest to you?
  5. Was there anything that you took away that you’ll definitely be putting in to practice? Or anything you’ll stop doing?
  6. What did you find to be controversial?

Join us from 8pm, 20/9/2016

Leadership chat transcript

Thanks to everyone who participated in last night’s lively chat on leadership, and particularly to Jo Alcock and Michael Cook, our guest leaders from the Knowledge for Healthcare Leadership Programme.

The transcript and analytics are now up, thanks to Symplur. Next month’s chat will be a postcard from Scarborough, reflections on the HLG conference which takes place there on 15 and 16 September. The chat will be led by Holly Case, and takes place at 8 pm Tuesday 20 September.

Leadership chat, Tuesday 16 August, 8pm

August’s #ukmedlibs chat focuses on leadership, both in general and on the work and achievements of the first cohort of the Knowledge for Healthcare Leadership Programme. Historically there’s been a great deal of work on developing leaders and leadership among doctors, nurses and other clinicians, but less in developing leaders in our own profession.

Knowledge for Healthcare, recognising this, set out as one its aims that local leaders will need to be identified, nurtured and developed through programmes that focus on the skills required and these in turn will feed in to a more rigorous approach to succession planning. In pursuit of that aim, 23 NHS library and knowledge service professionals successfully applied for a place and started their programme in March, each participant taking an active role in delivering an assigned project on behalf of Knowledge for Healthcare.

The programme is based on a similar model to the CILIP Leadership Programme and includes a variety of different components:
• 4 face-to-face workshops
• Monthly online activities
• Action Learning Sets
• Knowledge for Healthcare group projects

We’re fortunate to have Jo Alcock (programme coordinator) @joeyanne and Michael Cook (one of the programme participants) @The_Mr_Cook to lead the chat. Knowledge for Healthcare hope to be able to recruit a second cohort, so this chat will be a timely an opportunity to learn more about the programme, and leadership in general.

Topics likely to be covered include:

  1. Can anyone be a leader?
  2. Why are leadership skills desirable for our profession?
  3. How can leadership skills be developed?
  4. What is the Knowledge for Healthcare Leadership Programme and how are you finding it so far?

NHS Leadership Academy
Knowledge Hub for the NHS Thames Valley and Wessex Leadership Academy (TVWLA)
CIPD Leadership factsheet (free registration required)
Sue Lacey Bryant, David Stewart and Gil Young Knowledge for Healthcare – Workforce Plannng and Development CILIP Update, December/January 2015/2016 p.33-35

Join us online at 8pm on Tuesday 16th August, with the hashtag #ukmedlibs. Chats are archived at

Website for the #ukmedlibs Twitter chats