Knowvember: Demystifying knowledge management

You’ve heard of it, you might think it sounds like something other people do or you might have even dabbled in it yourself. Wherever you are on this spectrum, knowledge management is a core skill in the librarian’s toolbox. Knowvember ( is a brand-new initiative that aims to inspire library and information professionals to deliver a knowledge management activity during the month of November (see what we did there?) Whether you are new to knowledge management or a seasoned professional, Knowvember is an opportunity to showcase this core skill and demonstrate how library and information services can contribute value to an organisation and enable the delivery of high-quality care.
Join the Knowvember project team in October’s #ukmedlib chat where we’ll be demystifying the dark art of knowledge management with seven key questions:
  1. What do you think ‘knowledge management’ is? What activities do you associate with knowledge management?
  2. What are some of the knowledge management activities you have delivered? Were they successful? Would you do anything differently?
  3. How do you measure the impact of a knowledge management activity in your organisation?
  4. What resources do you use to support knowledge management?
  5. What value do you think knowledge management would bring to your organisation?
  6. What are some of the barriers to delivering knowledge management and how can we start to overcome them?
  7. Have you thought of an activity that you could deliver for #knowvember18?


Join the conversation on 16th October at 8pm

Current awareness chat: transcript and analytics

Thanks to everyone who participated in last night’s current awareness chat, and in particular to Lucy Reid for leading.

The transcript and analytics are now available on Symplur. Join us next month to talk about knoweldge management, in preparation for #Knovember18, at 8 p.m. on Tuesday 16th October.

Current awareness chat: introduction and questions

With thanks to Lucy Reid, here’s an introduction to, and questions for,  next Tuesday’s chat on current awareness service. Join us on 18th September at 8 pm.

Keeping up-to-date is vitally important for healthcare practitioners.  But, as we all know, the pace of change and the volume of publishing makes this difficult.  Current awareness services are a valuable tool for helping staff to keep up-to-date with their area of practice and most NHS LKS services report offering current awareness services ranging from circulating tables of contents and using Knowledge Share for personalised alerts through to bespoke abstracting create tailored current awareness bulletins.  In 2015-16, a Knowledge for Healthcare working group found that 84 NHS England library services were producing one or more current awareness bulletins.  During this #ukmedlibs chat we’d like to revisit these findings and delve a little deeper into the creation and circulation of current awareness bulletins.  We’ll be thinking about at the Knowledge for Healthcare current awareness bulletin guidelines and bulletin repository ( so do have a quick look ahead of time if you can.


  1. Do you produce your own current awareness bulletins, circulate bulletins produced by other services or both?
  2. What characterises a high quality bulletin?  Are there any that you’d recommend as exemplary?
  3. How are you evaluating your current awareness bulletins? Do you look at usage, reach or impact? What are your findings?
  4. How much time do you spend in an average week on your current awareness bulletins (compiling, modifying and circulating)?
  5. Have you used the Knowledge for Healthcare current awareness bulletin guidelines and bulletin repository ( to inform your practice or source bulletins?
  6. The principle behind the guidelines and repository is to facilitate collaboration and reduce duplication in bulletin production. Whether you’re a creator or distributor of bulletins, what would help colleagues to “do once and share”?

Current awareness services: September chat, 8pm Tuesday 18th

Our September chat will be on current awareness services, and will be led by Lucy Reid, Deputy Head of Library and Knowledge Services and Technology Enhanced Learning at  London and KSS Library and Knowledge Services, and her colleagues from her cohort on the Knowledge for Healthcare Senior Leadership programme. Questions will follow soon, but mark your diaries for 8pm on Tuesday 18th, and remember the hashtag, #ukmedlibs.

Open access: transcript and analytics of the July #ukmedlibs chat

Thanks to everyone who took part in last night’s chat on open access. The transcript and analytics are now available, thanks to Symplur.

We may only have scratched the surface of a complicated subject, but there were some potentially useful actions: CILIP’s Health Libraries Group undertook to review their position on open access to Health Information and Libraries Journal, EAHIL offered their expertise, whose journal has been open access for some time and recently moved to a new platform, and several of us now have Open Access Week in our diaries.

We takle a break in August, but will be back in September, for what the French call la rentrée. Enjoy the summer.

July chat on open access: 8pm, Tuesday 17th July

For July’s chat we’ll be talking about open access, both generally, and as it applies to our own professional literature. Join us online for a chat led by Tom Roper

Open access has been with us for a long time. The Budapest Intiative, the Bethesda statement and the Berlin declaration statements are fifteen or more years old. Yet much of the biomedical literature remains behind paywalls, inaccessible to those who use it and even to those who created it.

As for our own professional literature, while the Journal of the Medical Library Association, The Journal of the Canadian Health Libraries Association / Journal de l’Association des bibliothèques de la santé du Canada, and the Journal of the European Association for Health Information and Libraries are all fully open access, our own professional journal, Health Information and Libraries Journal, has yet to support open access fully. The publishers, Wiley, permit self-archiving of pre-print versions, while accepted (peer-reviewed) version may only be self-archived after a 24 month embargo period; authors may use Wiley’s OnlineOpen system, for a fee of $3,000.

Transcript and analytics from our #HIW2018 chat

The transcript and analytics of the June chat, on Health Information Week, are now available. Thanks to everyone who took part in an idea-packed chat, and in particular to the HIW2018 project group, part of the HEE/CILIP Leadership Development programme. The Health Information Week toolkit was mentioned a number of times. Find it on the Knowledge for Healthcare blog. Good luck to everyone organising activities in Health Information Week, which runs from 2nd to 8th July.

Health Information Week – chat with #ukmedlibs on Tuesday 19th June.

Health Information Week is a campaign to promote the use of good quality health resources that are readily available to patients and the public. The audiences for HIW are: patients and members of the public; partners who make HIW possible, such as libraries and voluntary organisations; and senior stakeholders who need to be aware of the activity. The HIW campaign aims to encourage partnership working across sectors and benefit all staff and the public by raising awareness of good quality health resources available to them.

As part of the HEE/CILIP Leadership Development programme our project group identified best practice and developed a toolkit from previous campaigns to help support HIW in 2018 and beyond.

Have you taken part in HIW in past years? Do you have plans for 2018 and beyond? This #ukmedlibs chat is your opportunity to share your experiences and learn from others.

The questions for this chat are:

  1. Have you ever taken part in HIW activities?
  2. Do you have plans for HIW2018?
  3. Are you aware of the HIW2018 toolkit?
  4. Have you used the toolkit to help plan your activities?
  5. What benefits have you found from participating in HIW?
  6. What difficulties have you encountered from participating in HIW?
  7. Who are your best partners?
  8. What has surprised you through participating in HIW?
  9. Do you evaluate HIW – how?

Find out what was said during the TEL #ukmedlibs

Last night’s #ukmedlibs chat on TEL (Technology Enhanced Learning) gave me (@samanthaclare) lots of food for thought.  If you’d like to know what was said then take a look at the transcript and see what the analytics say about the chat.

Thanks to all those that contributed, watch out for details of the next chat which will cover Health Information Week at 8pm on Tuesday 19th June.

TEL (Technology Enhanced Learning) and what it means to the #ukmedlibs community. Discuss on Tuesday 15th May!

Technology-enhanced learning

Technology-enhanced learning is increasingly a part of the health library’s activities. This might be anything from providing workstations for colleagues to complete elearning through to managing learning platforms and creating elearning content. Many of these activities align well with our existing services and skills. But what are the pros and cons? How does this impact on your service and your professional skill set? How can technology-enhanced learning support information literacy?


  1. What’s your current involvement with delivering or supporting technology-enhanced learning?
  2. What are the synergies between LKS and TEL?
  3. How can libraries support teachers and trainers to bring technology into their sessions in a meaningful way?
  4. What challenges do you anticipate (or experience) when turning face-to-face training into elearning?
  5. What TEL do you use to support information literacy and what additional resources would you like to see?
  6. Do you support your colleagues with their general digital literacy and what impact does this have on them and your service?
  7.  What professional development and support do you need to help you deliver TEL?

Join us at 8pm on Tuesday 15th May for a hearty discussion.

Website for the #ukmedlibs Twitter chats