Transcript and analytics for the #Knovember#ukmedlibs chat on knowledge management

Thanks everyone who took part in our November lunchtime chat, part of #Knowvember, and special thanks to Alison Day and Denise Carter for leading, and Sam Burgess for facilitating.

The transcript and analytics are now available, thanks to Symplur. Join us again on Tuesday 17th December at 8pm for our last chat of 2019, a seasonal offering which is being compiled for us, as we speak, by Holly Case Wyatt and Lucy Sinclair.

Questions for our #Knowvember #ukmedlibs chat, 12.30 p.m. Tuesday 19th November

Our November chat will take place on Tuesday 19th November 2019 at 12:30, coinciding with KNOWvember19, a showcase of how librarians and knowledge specialists are mobilising knowledge in their organisations. We are delighted that we will be joined on this chat by the Chair of the CILIP Knowledge and Information Management Specialist Interest Group, Denise Carter.  The purpose of the chat is to share what everyone has been doing to mobilise knowledge and to understand the skills you need to be effective. Your hosts for this chat will be Alison Day and Denise Carter and it will be facilitated for #ukmedlibs by Sam Burgess.

To find out more about KNOWvember19 please visit the webpage;  

To learn more about CILIP’s Professional Knowledge and Skills Base for Knowledge Management please visit the website; 

The International Standards Organisation have produced a knowledge management standard – for more information please visit the following website:


1. What have you and your team done over the last 12 months to work with your organisations to mobilise knowledge?


2. How did you get started? How did you get your organisation interested?  


3. What lessons did you learn?  What worked well and what would you do differently?


4. How have you evaluated the impact of knowledge mobilisation?


5. What knowledge and skills do you feel are important to mobilise knowledge?  


Has anyone successfully used the CILIP Professional Skills and Knowledge Base (PKSB) or other competency framework to help identify and develop skills and knowledge?


6. How else have you developed skills around knowledge management?


7. What is the key priority in your organisation that knowledge mobilisation could be used to support?


8. What knowledge mobilisation activities are you planning in your organisation over the next 12 months?


Transcript and analytics for the October #ukmedlibs chat on emerging technologies


The transcript and analytics of our October chat on emerging technologies are now available, thanks to Symplur. Thanks to YiWen Hon and her colleagues of the Knowledge for Healthcare Emerging Technologies team for leading it – see YiWen’s tweet above.

Next month Alison Day and  Holly Case Wyatt will lead a lunchtime chat on Knowvember, and all things Knowledge Management, on Tuesday 19th November at 12.30 pm. Details will follow nearer the time.



Our October’s chat will take place on Tuesday 15th October 2019 at 8pm. This month the Emerging Technologies group from HEE will be joining us. The group membership consists of health librarians from across the UK and was set up to keep an eye on current and future developments in technology and think about their implications for healthcare. More information about the group can be found at the following link:


  1. What do you think are the key emerging technologies affecting healthcare libraries (in the next 5 years)
  2. How can we find out which emerging technologies to look at/champion?
  3. Which emerging technologies might be ‘competition’ for library services and what can we do to address/harness these?
  4. What cost is there to library and knowledge services?
  5. What are the opportunities for health libraries to embrace emerging technologies?
  6. What value is added by library and knowledge services?
  7. What are the barriers to health libraries and librarians to using emerging technologies?
  8. What training would help you to feel more confident and skilled in using technology?
  9. What do you think are the key emerging technologies that will affect healthcare libraries (in the next 10-20 years)?


Transcript and analytics for the September #ukmedlibs chat on quality improvement

Here the transcript and analytics for our September chat. We’ll be back to the 19.30 evening time on October 15th for a chat on emerging technologies

Extra resources mentioned in the chat (in addition to those we put up in advance):


Resources for September #ukmedlibs chat on quality improvement

Here’s some resources that may help inform our discussion:

NHS Improvement Hub

NHS Improvement: archived site

Institute for Health Improvement

Brettle A, Maden M, Payne C. The impact of clinical librarian services on patients and health care organisations. Health Info Libr J. 2016 Jun;33(2):100-20. doi: 10.1111/hir.12136.

Garcia, J. L. and Wells, K. K. (2009), Knowledge‐Based Information to Improve the Quality of Patient Care. Journal for Healthcare Quality, 31: 30-35. doi:10.1111/j.1945-1474.2009.00006.x

Hart, Roxanne Improvement Librarian….Next Generation Clinical Librarian. Health Libraries Group conference [conference proceedings on the Internet]; 2018 July; Keele. Available from:

Lacey Bryant, S. , Bingham, H. , Carlyle, R. , Day, A. , Ferguson, L. and Stewart, D. (2018), Forward view: advancing health library and knowledge services in England. Health Info Libr J, 35: 70-77. doi:10.1111/hir.12206

Saimbert MK, Zhang Y, Pierce J, Moncrief ES, O’Hagan KB, Cole P. Medical librarians supporting information systems project lifecycles toward improved patient safety. Medical librarians possess expertise to navigate various search resources and can investigate inquiries during IS project lifecycles. J Healthc Inf Manag. 2010;24(1) 52-56.

Zipperer L. Clinicians, librarians and patient safety: opportunities for partnership. Qual Saf Health Care. 2004 Jun;13(3):218-22

[Update, 13:53, 17th September] And, mentioned during the chat:


September #ukmedlibs chat: quality improvement, 12.30 pm, Tuesday 17th September

Welcome back! It’s the period the French call la rentrée and we’re back with a chat on how library and knowledge services can support quality improvement in health.

Increasingly LKSs within and outside the NHS are thinking about how better to support quality improvement initiatives in the organisations they support. Some have even created specific posts with a remit to support quality improvement.

It will be our first lunchtime chat, at 12.30 on Tuesday 17th September. Join us online with the hashtag #ukmedlibs; @tomroper will lead.

Transcript and analytics for the July #ukmedlibs chat on mentoring

The transcript and analytics are now available, thanks to Symplur, for last night’s chat on mentoring.

Resources mentioned in the chat:

Coaching and mentoring : theory and practice/ Bob Garvey, Paul Stokes, David Megginson.
Garvey, Bob
London: SAGE, 2017

Books on mentoring from Southeastlibrarysearch (Kent Surrey and Sussex’s union catalogue for NHS librarues)

CILIP Mentors’ community of practice (members only, requires login)

We take our annual holiday in August. We’ll be back in September, on Tuesday 18th, and we’ll try a lunctime chat: start at 12.30 pm

Mentoring: July #ukmedlibs chat, 8 pm, Tuesday 16th July

For our July chat, we’re going to look at mentoring, led by Lucy Sinclair. Join us at 8pm on Tuesday 16th July. Lucy has prepared some questions to focus the discussion:

  1. Have you participated in or received mentoring?  What are your thoughts on the experience?
  2. Do you prefer mentoring within the library profession or within your organisation?
  3. Is mentoring done better formally / informally?
  4. What makes a good mentor?
  5. Are there any resources or books that you would recommend for mentoring?

In August we take our annual break, but we’ll be back on 17th September. In the poll we ran on the timing of chats  38% of 63 respondents said they would prefer a lunchtime chat, so we’ll try that in September.

Details from the #HIW2019 #UKmedlibs chat.

Thanks to all those that took part in the chat on the 18th June.  If you missed it and would like to read what was said, please see the transcript and if you’re really keen, we have statistics!

It was a good chat – interestingly the pace of the conversation picked up towards the end of the hour, so we must have said something interesting.

Keep your eyes open for our next chat – coming up soon.

Website for the #ukmedlibs Twitter chats