The ever-changing NHS landscape

The NHS is constantly changing and some recent drivers such as STPs and the Carter review will have a significant impact on our organisations.

We developed the MAP toolkit in 2008 after attending the LondonLinks Alignment Toolkit launch,  to share information about key NHS drivers and also to provide a platform to share examples of good practice in NHS libraries. We felt that it was important to demonstrate how our services are aligned to priorities for our organisations and the wider NHS.

This Twitter chat aims to explore how we keep up-to-date with NHS policy and strategic objectives, and how we use this information to benefit our practice and to plan and deliver library services. Finally we will discuss the MAP Toolkit, how people have used it and whether there are any gaps and any other areas that we should look at.

Questions

  1. How do you keep up to date with the wider healthcare agenda, e.g. new NHS policy, political drivers, new strategic objectives?
  2. What resources / bulletins / mechanisms do you find the most useful?
  3. How does keeping up to date benefit your professional practice? Why is it important?
  4. How do you use this information to deliver a better Library & Knowledge Service?
  5. How have you/would you use the MAP Toolkit?
  6. Is there anything we could add to the MAP to help you make your services more relevant to the bigger picture?

Transcript and analytics for the information literacy chat

Thanks to everyone who participated in the April chat, on information literacy. The transcript and analytics are now available, with thanks to Symplur.

Next month, at 8 pm on Tuesday 16 May, Tracey Pratchett and Victoria Treadway will lead a chat on the Making Alignment a Priority (MAP) toolkit. More soon, in the meantime you can follow the MAP Toolkit on Twitter.

Tonight’s chat: information literacy and health libraries

It’s the week after the LILAC conference, so tonight we go online to talk about information literacy in health libraries. To stimulate thought, have a look at the LILAC 2017 archive – in particular two papers by Pip Divall, Critical reading made easy and Writing for publication: using training and blogs to promote publishing in a hospital trust (there was also one by Emily Hurt,Facilitating research amongst radiographers through information literacy workshops, but it’s not yet available on the LILAC site) and, of course, SCONUL’s Seven Pillars of Information Skills.

Questions for tonight:

Q1. Information literacy has been described as a key compenent of evidence-based practice. Do we agree?

Q2. Can we make any assumptions about the information literacy levels of health professionals? Do newly qualified doctors, nurses and other professions come to us with adequate information literacy levels?

Q3. New opportunities for teaching information literacy: have you developed new courses to meet new needs, for example in using social media, or teaching reflective writing?

Q4. Were you at LILAC, or following from afar on Twitter? What were your impressions?

Q5. Patients and the public: do health librarians have a role in teaching information literacy to patients and the public?

Q6. Have you been involved in wider literacy activities, for example Books on Prescription or the Six Book Challenge?

So join us online at 8pm tonight, Tuesday 18 April. Please remember to use the #ukmedlibs hashtag when tweeting.

Transcript/Analytics from 21st March

The #ukmedlibs chat on ‘difficult people’ was an interesting one, I have a feeling that we were only just getting warmed up when the time came to say goodbye.

Clearly there is some need to identify what a ‘difficult person’ or ‘difficult people’ might be.  But we were also reminded that, generally speaking, people do not deliberately set out to be difficult and may perhaps be having a bad day themselves.

If you’d like to find out more about was covered, the transcript is available here, along with the statistical analysis.

Do you have a topic that you’d like to discuss with your fellow librarians/information providers/knowledge specialists – what’s in a title!? Come and tell us what you’d like to talk about.

Dealing with difficult people.

#UKMedlibs chat on Tuesday 21st March at 8pm.

Building on the more general themes of previous #ukmedlibs chats of work resolutions and productivity, we now take a look at the theme of difficult people.

There is no doubt that we find difficult people in all walks of life, whether at home, at school, while shopping, or at work.  When it comes to meeting them at work, they could be library users, colleagues (in the library and outside), managers, or vendors.  So we’d like you to consider the following questions:

NB: speak in general terms please, no names mentioned please as twitter is a public forum

  1. Have you come across difficult people at work? How does it affect the workplace?
  2. Can you give an example of a situation with a difficult person and how you handled it?
  3. How can you support your colleagues if the difficult person is a team member?
  4. Do you have any tips for dealing with that difficult person in a training session?
  5. How do you deal with difficult library users?
  6. What advice would you offer someone dealing with a difficult person for the first time?
  7. Is this something that training should be offered in?

Just one word of caution…if you don’t come across difficult people….perhaps you ARE the difficult person (tongue firmly in cheek!)

Pen, paper, music, biscuits and coffee: transcript, analytics and resources from last night’s productivity chat

The transcript and analytics of last night’s chat about productivity techniques are now available.

As there were a number of techniques, apps and resources mentioned, we’ve extracted them from the transcript and list them below, in the order they were mentioned:

Also mentioned: pen, paper, music, biscuits and coffee

Website for the #ukmedlibs Twitter chats